Status: Ongoing
Communities: Oakley & Deane

Focus

Some residents across Oakley are facing issues with management companies, including concerns about fees and service quality. We’re supporting residents who are dealing with these problems, helping them understand their options and get things sorted.

What’s next

  • Continuing to support residents with management company issues
  • Escalating cases and pointing people toward options that can help
  • Following outcomes of Parliamentary investigations
  • Working with partners to hold management companies to account

How to get involved

  • Share your case if you’re facing issues with your management company
  • Report concerns about fees or service quality
  • Support calls for better regulation of management companies
  • Sign up for updates on this work

Updates

13 November 2025

Supporting residents with management company issues

Across Oakley, I have had reports from residents facing issues with management companies and housing associations, including concerns about fees and service quality.

More broadly, the Leader of the Borough Council and our local MP have raised concerns about the practices of First Port, who have been called to appear before a Parliamentary Select Committee where their practices are being examined. This highlights the types of issues residents can face.

Read more →

See all updates for this work area →